Account Director - Technology

Location: Hybrid working from our office near Spitalfields, or at home

Role Type: Permanent, Full Time

Salary Bracket: £75,000 - £85,000 + Market Leading Benefits

Reporting to: Chief Commercial Officer

Everyone deserves a job they love. At Makers, we retrain people as software developers and kickstart their careers by placing them in tech teams across the UK.

You deserve a job you love, and we’ve got one for you.

Makers’ purpose is to transform lives and organisations by bridging tech industry needs and under-discovered talent. We do this through training software engineers and placing them in organisations. For individuals looking to change their career, we offer private bootcamps, funded bootcamps or apprenticeships. For organisations looking to build diverse tech teams, we offer permanent hires, contractors or apprentices. We’ve already trained over 3,000 talented individuals who are now working at over 300 leading brands, but we want to do more.

The Account Director - Technology, will develop existing and new relationships across our key enterprise accounts across the Technology sector to deliver our sales targets. You will drive forward and forge key relationships with CTOs, CIOs, Technology Leads and People Executives. Success in this role is contributing to building the growth of our commercial partnerships that in turn helps our Makers graduates secure the best career. You will build relationships with external stakeholders, secure meetings to present solutions to their tech talent challenges and coach our clients.

What you’ll be doing

  • Ensuring a regular cadence of meetings are secured with decision makers across Makers target clients
  • Successfully leading structured procurement and tender exercises
  • Winning new and additional work for Makers by forming long term partnerships with clients
  • Developing, in collaboration with internal stakeholders, a contract delivery plan to ensure smooth handover process to customer success colleagues within Makers
  • Collaborating with Marketing, Product and Training teams on an ongoing basis to ensure a continuous feedback loop so we deliver the best possible service to our clients
  • Ensuring accurate recording of data within the CRM to support reporting and visibility across teams
  • Acting as a coach, adviser and expert to our clients, advising them on how to address challenges and meet their long term needs

You will need to

  • Win work - You have a proven track record of winning and growing key accounts with the CTO as the key client within the Technology industry
  • Talk tech - You either have a background in tech or be able to build a deep enough understanding of the direction of tech (what is needed) and human capital needs in tech to be interesting and compelling to CTOs
  • Understand the data - You have the analytical skills required to produce data-driven insights to support a disciplined sales process
  • Manage internal and external stakeholders: You have strong communication and team working skills enabling you to build relationships with clients and colleagues

What success looks like

Success will be measured on

  • Revenue Growth
  • Revenue Growth per Client
  • Client Retention Rate
  • Client Net Promoter Score

Why Join Makers

Makers is a coding bootcamp and apprenticeship provider. We’re on a mission to be the brand of choice for aspiring devs and employers with a vision of creating career joy in a representative tech industry.

Our purpose is to transform lives and organisations by bridging tech industry needs and under-discovered talent.

At Makers, we believe everyone deserves a job they love. We’re proud of our culture which is built on trust over fear with a core mission to transform lives. We value growing as people by learning transparency, vulnerability, the growth mindset, emotional intelligence, perhaps some hard truths about yourself, and how to give and receive feedback honestly and productively. We care about being surrounded by a diverse group of bright, motivated people, who all really care about doing the very best they can for our students, for our hiring partners, and for each other

Our Benefits & Perks

  • We have a minimum holiday policy, rather than a maximum. We encourage our team to take at least 30 days a year (excluding UK Bank Holidays), including a Winter and Spring break when we shut down between late December and January, and mid year for a week. The whole company takes a break, so you’ll have peace of mind in knowing that nobody is working, not just you.
  • We embrace holistic health at Makers, where mental health matters and is just as important as physical health, which is why we offer unlimited fully paid wellness leave from day 1.
  • Private Medical Insurance (after you’ve been with us at least 3 months);
  • £500 Learning & Development allowance per annum and paid time off dedicated to your training & learning;
  • Fully hybrid working from our office located near Spitalfields or at home;
  • Join twice-weekly yoga and daily meditation sessions run for the staff and students;
  • 20% discount on classes & treatments at Triyoga studies across London;
  • Company pension contributions;
  • Enhanced parental pay & leave - up to 20 weeks fully paid maternity leave, up to 8 weeks fully paid paternity & secondary caregiver leave, and up to 20 weeks fully paid adoption leave.
  • Access to a Perks at Work account which provides access to a range of shopping and other leisure discounts;

Who we’re looking for

At Makers, we want everyone in the team to:

  • Connect to our mission - Excited about our mission at Makers to change lives, and helping create an environment where our team can do their best work and thrive.
  • Have a growth mindset - You love learning, are open to new opinions and approaches, and enjoy continuously developing yourself and others.
  • Prioritise joy - You care about others and are able to empathise, communicate effectively, overcome challenges and help create a supportive and joyful place to work.
  • Value trust over fear - You value trust in your working relationships and are able to work in an environment that values transparency, open feedback, clear communication, and challenging the status quo as key foundations.

At Makers, diversity and inclusion are core to our mission. Ensuring our people feel included and valued is critical for us to live the Makers' values: Nurture a growth mindset, Trust over fear, and Prioritise joy. We are actively working towards fostering a strong culture of belonging for both our students and our people and encourage applications from all backgrounds, abilities, communities, and industries. We see the value behind the new ideas you could bring to help us achieve our mission.

If reading this job description has given you any doubt about whether you’d feel welcome or included at Makers, first, we’re sorry. Second, we’d really like to hear from you about it so we don’t do it again.

Contact Sandy Vo - Talent Partner, if you have any questions or require accommodations / adjustments to be made.